Riverside Medical Practice

48 Worthing Road, Horsham, W Sussex, England, RH12 1UD 958 reviews

Reviews

Recommend
Involvement
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6th May 2024


Prompt appt to see the nurse, who then made me an appt for ear micro suction 2 weeks later. Further treatment was then prescribed and an alternative approach to care suggested, which was welcome after years of ear irritation

Suggested improvements
Nothing on this occasion (other than not running 20 mins late!), but I understand this isn't always under the surgery's control

Experience
Involvement
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Rating not given.
Appointment
 
4th May 2024


The nurse I saw today was so incredibly friendly and patience. My appointment was on time, I was explained the procedure in detail and was asked multiple times if everything was ok and if I was comfortable. Andrea is an absolute credit to Riverside. I felt so reassured in her care.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
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Rating not given.
Appointment
 
4th May 2024


Understandably they have a large number of patients, so to wait a while is expected.

Suggested improvements
Everyone there is pleasant, helpful and knowledgeable.

Experience
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Appointment
 
4th May 2024


I was referred from another surgery which does not offer ear wax removal. I found the Riverside Practice excellent. I had three visits and on each occasion was seen promptly and the staff were very helpful, caring and knowledgeable. I was very impressed with my treatment there.

Suggested improvements
Nothing. Everything was very good.

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th May 2024


Always very satisfied when visiting the surgery, Lydia saw Mary who's amazing and very helpful and kind

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
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Appointment
 
 

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Riverside Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Riverside Medical Practice: http://iwgc.net/eccj8